Inside Sales SDR (Sales Development Representative)

Company Overview: A fast-growing company with the opportunity for exciting career opportunities with substantial potential for advancement. Join our dynamic and rapidly expanding e-commerce company, where innovation and collaboration drive our success. We take pride in our exceptional company culture, fostering a supportive environment that values teamwork, personal growth, and a passion for excellence. As we continue to experience tremendous growth, we are seeking highly motivated individuals to join our inside sales team and be a part of our exciting journey.

Position: Inside Sales (SDR Sales Development Representative)

Job Description: As an Inbound Sales Representative (SDR), you will play a pivotal role in our sales team by effectively managing inbound leads and providing exceptional customer service. You will be responsible for engaging with potential clients through phone calls, emails, and chats, ensuring their inquiries are promptly addressed and their needs are met. The primary goal of this role is to take inbound calls and chats, nurture leads, convert them into valuable customers, and collaborate closely with our Corporate Account Managers (CAM) to maximize sales opportunities. This is an ideal role for someone looking to build a career with an employer who values your strong character, stable lifestyle, and dedicated work ethic.

Responsibilities:

• Multitask and handle inbound inquires through email, phone call, and online
• Identify customer needs, understand pain points, and effectively articulate the value proposition of our products and services.
• Respond in a timely and professional manner, showcasing your expertise in industrial automation products.
• Collaborate closely with the Corperate Account Manager, passing on qualified leads and ensuring a seamless transition in the sales process.
• Collaborate with cross-functional teams, including marketing and operations, to ensure seamless customer experiences.
• Meet or exceed assigned sales targets and contribute to the overall revenue growth of the company.
• Continuously update and maintain accurate records of customer interactions and sales activities in our CRM system. This includes logging chats and phone calls for the CAM to review and proactively reach out to new leads.

More about You:

• Meticulous attention to detail.
• Proficiency in fundamental computer software such as Excel, Word, and email applications.
• Excellent written and verbal communication skills. Daily correspondence with customers is a significant aspect of this role. Strong grammar and efficient email composition are essential.
• Comfortable with modern software tools. If you're wary of spreadsheets or lack confidence in computer usage, this role might not be a good fit.
• Experience with other order management or ERP software like NetSuite is a plus.

Qualifications:

• Previous experience in sales or customer service is preferred, but we are also open to enthusiastic individuals willing to learn and grow.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to build rapport with potential customers.
• Motivated self-starter with a results-driven mindset.
• Familiarity with Industrial Automation products is a plus.
• Exceptional problem-solving skills and a consultative sales approach.
• Familiarity with ecommerce platforms and online shopping trends is a plus.
• Proficiency in using CRM software (NetSuite preferred) and other sales tools.

Benefits and Perks:

• Competitive salary with performance-based incentives.
• Comprehensive health and dental insurance plans.
• Generous vacation and personal time off.
• Ongoing professional development and training opportunities.
• Vibrant company culture with regular team events and celebrations.
• Opportunity with substantial potential for advancement in our fast growing, innovative company.

If you looking for a great career in sales, eager to learn, and thrive in a collaborative environment, we would love to hear from you. We will train you to be successful in sales. Join our team and help us and help us continue to grow at astounding rates. With success comes opportunities in management.

Pro Tip: We receive a lot of applications, so if you want to stand out, write a brief paragraph on what captured your interest and how you envision thriving in this role. Your unique perspective could truly give you an edge in this competitive pool!

To apply, please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position.

Job Type: Full-time

Pay: $44,000.00 - $55,000.00 per year